Frequently asked questions.

The earlier you schedule your relocation, the better — especially if you have specific dates in mind. We recommend reserving your spot at least four weeks in advance. This gives you greater flexibility, reduces last-minute stress, and allows our team to secure the timing that works best for you. Our experienced professionals are always here to help you plan ahead and ensure your relocation day runs smoothly from start to finish.

Our travel fee is a simple, flat-rate charge that covers the time and fuel it takes to get our team to your location and back. It includes vehicle expenses, staff time, and logistical coordination — all wrapped into one transparent price. No hidden fees, no confusing math — just honest, upfront rates that make sense.

Relocation costs vary depending on the size of your residence, the distance involved, and the specific services you require — such as packing, storage, or handling specialty items. Local transfers are typically billed by the hour, while long-distance relocations are calculated based on distance and total load. For an accurate estimate tailored to your needs, give us a call at 1-416-821-5257 and we’ll walk you through the details.

Getting a quote with our team is quick and straightforward. You can call us directly or fill out our online form with a few basic details such as your relocation date, pickup and delivery locations, and the estimated size of your transfer. We’ll provide a clear, detailed estimate — no guesswork, no hassle. For larger or more complex relocations, we also offer in-person or virtual assessments to ensure accurate planning.

While we’re open year-round, certain times tend to be busier — especially weekends, end-of-month dates, and the summer season. If you’re looking for more flexibility or better availability, consider scheduling your relocation mid-week or during the off-season. No matter when your transition takes place, our team is ready to provide dependable service on your preferred timeline.

It depends on several factors — such as the number of rooms being relocated, the presence of stairs or elevators, and the overall distance of your transfer. A smaller relocation might take just a few hours, while a complete home transition could last most of the day. We’ll provide a realistic time estimate during booking so you can plan ahead and avoid any surprises.

Yes, we do! Whether you need help with a few fragile items or want us to take care of everything, our packing team comes equipped with all the right materials. We pack quickly, carefully, and efficiently — so your belongings are secure and ready to go when the truck arrives.

Absolutely. Once we’ve delivered your items, our crew can unpack boxes and place things where you want them. We’ll even clean up all the packing materials before we go, so you’re not left with a pile of cardboard and bubble wrap to deal with.

Yes! Our movers are trained to handle bulky, valuable, and fragile items — including pianos, antique furniture, large mirrors, and electronics. Just let us know what you have, and we’ll bring the right tools and equipment to move it safely and securely.

Yes — we’re fully licensed and insured. We take your trust seriously, and we take every precaution to protect your belongings from the moment we arrive to the final box unloaded. You’re in good hands with our team.

We do ask that someone be there when we arrive, so we can confirm the plan and get started. After that, you’re welcome to step out while we work — just make sure someone is available at the destination when we arrive to review everything and sign off on the final details.

To keep things running smoothly on relocation day, make sure all walkways are clear, appliances are unplugged (if needed), and boxes are labeled by room. If you’ve booked our packing service, we’ll take care of the rest. Just let our team know where to begin, and we’ll handle everything efficiently from there.

We proudly serve Toronto and the entire GTA, including Mississauga, Brampton, Vaughan, Markham, Richmond Hill, Scarborough, and surrounding areas. If your relocation is outside the GTA, give us a call — our team will do their best to assist you or connect you with the right resources.